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Learn How To Start A Business Analyst Career
January 08, 2015


A good day to you. It's Gary from here.

You may be aware that I've been working on my first guidebook on Business Analysis, to help professionals like yourself transition into a BA role.

My guidebook is entitled How To Start A Business Analyst Career and I hope it will be useful to those interested in Business Analysis as a career.

I'd like to take this opportunity to share with you a tip from my book and also a sample chapter. I'd love to hear any feedback you have on the material.

So let's begin ...

1. Sample Tip - Focus On Outcomes, Not Responsibilities

If you're trying to land a BA job, it's important to update your resume and make it attractive to a prospective employer.

One of the best ways to do this is by focusing on outcomes rather than responsibilities.

Most people produce resumes that focus on detailed job responsibilities over the history of their career. Typical resumes like this have many limitations, mostly in that they focus on roles and activities instead of outcomes. They limit your ability to sell yourself.

Instead of detailing your responsibilities consider an outcome- or achievement-based resume. This type of resume lists your achievements in each position and focuses on outcomes relevant to the job for which you are applying.

Quite honestly, someone that is hiring you into a title that you’ve never done before does not care about all the other things you’ve done. They care most about what you’ve achieved and what you can do for them. Put yourself in your hiring manager’s shoes. What would make them feel confident in spending some of their valuable time to bring you into an interview?

What kinds of outcomes should you list in a resume?

First, focus on any outcomes that had a material impact on your organization. Did you increase sales, increase operational efficiency, find new clients, reduce a specific kind of issue? The point here is to quantify what you did in terms of impact to the company.

Second, focus on changes you made happen. Did you increase test coverage by X%? Did you release a new Intranet? Did you introduce a new tool or process?

An outcome-based resume also allows you to tweak things in your favor by using BA terms to describe outcomes you achieved.

You can make some achievements can look a lot more like business analyst experiences than they already are. You’ll want to work these experiences into prominent places within your resume as “accomplishments” for each position or in a general accomplishments section at the top of the resume.

Did you help your company select a bug tracking tool? Did you list out the features you wanted? Did you interview others to determine what they wanted out of a tool? Sounds a lot like requirements elicitation and analysis to me ...

More details can be found in my guidebook ... do watch out for it!

2. Sample Chapter: How Accumulate Valuable BA Experience

If you have little or no BA experience, it's important to identify any opportunities in your existing role that you can re-frame as business analysis work.

In my observation, everyone who successfully made the transition to BA did so because they were able to accumulate experiences either doing business analysis work or doing activities very closely aligned to business analysis work.

You might just discover you have had more BA experiences than you would have otherwise thought.

To learn more, click on this link to download the sample chapter.

Final Thoughts

I hope you all have a great week ahead! If you have any feedback or questions about my book, send feel free to send me an email. I’d love to hear from you. We'll speak soon!


Very Respectfully,
Gary Tan
Author, Project Manager & Business Analyst

P.S. Check out my tips and resources for the PM and BA.


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