Back to Back Issues Page
Project Skills Newsletter Issue #14 - How To Draft A Stakeholder Communication Plan
February 17, 2015

Hi there,

Welcome to Issue #14 of my Project Skills Newsletter. I hope you enjoy this issue!

If you are a Project Manager, you'll be familiar with the term "stakeholder". Your project stakeholder is someone who has an interest or concern in your project.

Well, that definition means a WHOLE lot of people qualify to be stakeholders, doesn't it! If you're rolling out a core banking system, there'd be hundreds, if not thousands of stakeholders.

I've always had problems managing a large number of stakeholders. Sometimes, we're just so caught up with the daily issues in our projects that we forget to update your key stakeholders.

And when the time comes for sign-offs - guess what? Your stakeholder has no idea what happened in your project and doesn't want to sign.

Click here to read more.

2. More Articles

How to ensure quality in project deliverables
Some tips on how to ensure quality in project deliverables. Quality assurance in projects is very important for ensuring deliverables meet stakeholder requirements.

A list of 5 essential duties of a project manager
A list of 5 essential duties of a project manager, useful for those new to project management as a discpline.

How to understand the banking domain?
Learn how you can understand the banking domain - useful for business analysts or IT professionals who work in banking projects.

What does a test manager do?
Learn what a test manager does and see if it is the right career path for you.

The first 6 things I do when starting a project
These are the first 6 things I do when starting a project.

For more articles, be sure to visit

3. Tip of the Week

My tip of the week is to communicate the bad news quickly.

You know, when disaster strikes your project, e.g. when a system interface fails to work before Go-Live, or when a key stakeholder shouts and refuses to sign-off on a deliverable - what do you do?

As a Project Manager, it is your responsibility to communicate high severity problems to upper management.

In short, do not hide the bad news.

Many, many PMs tend to hide things under the carpet.

They fear that communicating bad news will make upper management think that they screwed up.

Well, I'll tell you that NOT communicating the news - and have management discover it for themselves later - will be much, much more disastrous.

So - learn to disseminate both good and bad news. Never try to hide a high severity problem in your project!

How To Start A Project Management Career

Are you wondering how to break into a Project Management?

Would you like to understand how others have successfully switched to a PM career?

Or discover what skills, certifications and domain / industry knowledge are required to excel in a PM role?

I’ve written a practical, easy-to-read guidebook that will help you find your best path to Project Management – one that leverages your unique skills, experiences and career background to your advantage.

Click here to find out more.

Final Thoughts

I hope you all have a great week ahead! For those of you who are celebrating the Lunar New Year, best wishes to you! I'm preparing for the reunion dinner tonight here in Singapore!

And hey, as always, if you have any questions, feel free to send me an email.

I’d love to hear from you.


Very Respectfully,
Gary Tan
Author, Project Manager & Business Analyst

P.S. Check out my tips and resources for the PM and BA.


Back to Back Issues Page